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  Field Operations Command > Field Operations Support > Communications Division

9-1-1 COMMUNITY OUTREACH

In conjunction with the 9-1-1 Public Educators of Texas, the Communications Division is involved in educating our community about the proper use of 9-1-1 and how the Division handles emergency and non-emergency calls. We provide tours of the Emergency Dispatch Center, attend health and safety fairs, participate in Career Days at local schools as well as attend community events. We distribute educational materials as well as answer any questions.

For more information regarding 9-1-1 operations or to request a 9-1-1 Public Educator at your community event, please contact the 9-1-1 Coordinator at 713-755-6911. 

HOW TO REPORT A NON-EMERGENCY

CALL THE EMERGENCY DISPATCH CENTER
713-221-6000

  • Calls to the Emergency Dispatch Center are answered in the order they are received, except for 9-1-1 calls that are given priority
  • Unlike 9-1-1, we do not receive your telephone number or your address, so please stay on the line. 

FREQUENTLY ASKED QUESTIONS

  • To check to see if a vehicle has been towed from private property or has been repossessed call 713-755-6042.
  • To check to see if an individual is in jail or to ascertain inmate information, please call 713-755-5300.
  • To obtain an alarm permit, call 713-755-4600.
     

MESSAGE CENTER

The Communications Division's Message Center serves as the contact point for the National and Texas Law Enforcement Telecommunications Systems (NLETS/TLETS). The Division's Message Center sends, receives and disseminates all NLETS/TLETS Teletype traffic pertaining to criminal justice activities.

Additionally, the Message Center is responsible for entering, modifying and deletion of records of the following in the appropriate databases:

  • Vehicle Thefts
  • Vehicle Recoveries
  • License Plate Thefts
  • Heavy Equipment Thefts
  • Boat Thefts
  • Abandoned Vehicles
  • Crime Scene Towed Vehicles
  • Private Property Towed Vehicles
  • Repossesed Vehicles

To check to see if a vehicle has been towed or has been recovered, please call 713-755-6042. 


  Field Operations Command
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  Field Operation Support Bureau
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  Communications Division
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