| Sheriff's Emergency Dispatch Center
The Communications Division's primary focus of operations is the Sheriff's Emergency Dispatch Center, which includes the 9-1-1 Public Safety Answering Point for unincorporated Harris County, non-emergency telephone lines, and radio dispatch. The Emergency Dispatcher Center is staffed 24-hours a day by TCLEOSE certified Telecommunicator and Peace Officer personnel. To contact please call 713-221-6000.
Call volume to the Emergency Dispatch Center is growing tremendously each year coinciding with the residential and commercial growth occurring in Harris County.
What Happens When I
Dial 9-1-1?
- Your calls is automatically routed to the 9-1-1 public safety answering point that responds to your address.
- The 9-1-1 dispatcher will know which police, fire or emergency medical service serves you.
- Your address and telephone number are on the computer screen in front of the 9-1-1 dispatcher. The 9-1-1 dispatcher will verify the information on the screen.
- Upon determining your emergency, the 9-1-1 dispatcher will route your call to the appropriate response agency based upon the location.
What is an emergency?
- Fires
- Crimes in Progress
- Vehicle accidents with injuries
- Family Disturbances
- Breathing problems
- Choking, unconsciousness
- Poisoning
- Drowning
- Stabbing
- Other life-threatening situations
In an Emergency, Remember to:
- Dial 9-1-1
- Stay Calm
- Speak Clearly
- State Your Location
- State Who You Need - police, fire or EMS
What types of phones can you dial 9-1-1 on?
- Touch-tone
- Cordless
- Rotary
- Cellular/Mobile
- Pay phones
- TDD/TTY (for the Deaf and Hearing Impaired)
When you dial 9-1-1 from a cellular telephone, the 9-1-1 dispatcher may ask you specific questions about where you are located and may also route your call to a 9-1-1 answering point in another jurisdiction. This is due to how 9-1-1 calls from a cellular telephone are displayed at the dispatch center. Harris County can currently receive location information on a cellular 9-1-1 call within 150 - 300 meters in accuracy depending on the wireless service provider. To find out how accurate your cellular telephone will be, please contact your wireless service provider directly.
|
|
